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Posted: Thursday, August 24, 2017 9:10 PM

are looking for Remote Tax and Accounting Specialist to join us supporting one
of the largest tax software companies in the US. This is a remote seasonal
opportunities. The hours of support are flexible and can be either part time or
full time.

Job Content/Scope:
is a seasonal customer facing position providing tax advice and potential
tax return review
with business customers (small to mid:sized tax preparation firms) via
phone, assisting with tech support and tax support questions (knowledge of
tax concepts a plus)
analyze and determine an appropriate course of actions in a variety of
situations for customers
:Provide quality customer
service while demonstrating the ability to effectively troubleshoot and
resolve inquires
:Provide caring and empathetic
customer interactions that positively represent the brand
:Use analytical and
organizational skills to solve complex customer issues through
troubleshooting, critical thinking, and problem:solving

of tax laws and concepts
preparing personal taxes or helping others with tax preparation
technical skills and an understanding of how to use a computer and
service experience and/or internship with a tax preparation company.
in a goal oriented, fast paced, changing environments

:Some or recent

secondary education in accounting (such as a BA)

(English/Spanish) communication skills (written and spoken) a plus


• Location: Cincinnati

• Post ID: 48171823 cincinnati is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017