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Posted: Thursday, August 24, 2017 9:10 PM


We
are looking for Remote Tax and Accounting Specialist to join us supporting one
of the largest tax software companies in the US. This is a remote seasonal
opportunities. The hours of support are flexible and can be either part time or
full time.

Job Content/Scope:
:
:This
is a seasonal customer facing position providing tax advice and potential
tax return review
:Interact
with business customers (small to mid:sized tax preparation firms) via
phone, assisting with tech support and tax support questions (knowledge of
tax concepts a plus)
:Research,
analyze and determine an appropriate course of actions in a variety of
situations for customers
:Provide quality customer
service while demonstrating the ability to effectively troubleshoot and
resolve inquires
:Provide caring and empathetic
customer interactions that positively represent the brand
:Use analytical and
organizational skills to solve complex customer issues through
troubleshooting, critical thinking, and problem:solving
:
Qualifications


:
:Knowledge
of tax laws and concepts
:Experience
preparing personal taxes or helping others with tax preparation
:Foundational
technical skills and an understanding of how to use a computer and
software
:Customer
service experience and/or internship with a tax preparation company.
:Experience
in a goal oriented, fast paced, changing environments

:
:Some or recent

secondary education in accounting (such as a BA)

:Bilingual
(English/Spanish) communication skills (written and spoken) a plus

Source: https://www.tiptopjob.com/jobs/71225250_job.asp?source=backpage


• Location: Cincinnati

• Post ID: 48171823 cincinnati
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