Senior Claim Processing Technician / Lead Claim Processing Technician - Great American Insurance Co
Posted: Sunday, September 3, 2017 2:12 PM
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work. We combine a small company culture where your ideas will be heard with big company expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow. Great AmericanA?s Public Sector Division offers a comprehensive list of coverages in the reinsurance and excess insurance markets primarily for pools, trusts, joint powers authorities and captives in the public entity space. Targeted classes include schools, municipalities, counties, housing authorities and other special service districts with large self:insured retentions. The Public Sector Division is seeking a Sr. Claim Processing Technician/Lead Claim Processing Technician to support our growing team. The person hired for this position will provide support to the Claims department in areas requiring specialized skills or knowledge. The job title and salary grade will commensurate with the persons level of experience. Organizes assigned work and performs claims processing and payment functions on large volumes of claims for one or more poses, prepares, reviews and responds to correspondence.Answers and responds to inquiries and gathers information.May perform mail/mail functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company.Maintains/purges documents according to record retention guidelines and distributes files/file systems.Performs general processing, may include updating manuals.May assist with claims numbers, claims setup and entry, electronic imaging or indexing, statistical coverage verification, preparation/entry of claims transactions, preparation/processing recoveries and processing drafts and forms.Performs systems functions, including determining errors/corrections on claims system(s).May coordinate/maintain contractor system, assigned manuals, repetitive payment schedule, aggregate deductible tracking and bulk billing system.May receive/verify information on loss reports and expense and/or medical bills.May perform calculations to evaluate payments and reimbursements.May process documents on manually coded claims.Assists Claims staff on more complex claims such as those with coverage questions or recovery potential.Provides support to Claims department in areas requiring advanced skills and knowledge.Enters information into company system(s).Prepares, orders and maintains records, reports, registers and schedules.Serves as the lead technical and procedural resource and trains less experienced claim processors.Performs other duties as assigned.2:4 or more years of related insurance experience. Advanced knowledge of forms/systems, policies, claims processing requirements and related data processing systems.Experience in MS Office including Word, Excel and Outlook. Must be able to grasp working knowledge of proprietary and third:party software. Customer service skills are a very important aspect of this position.Must be an effective communicator; both verbally and in writing.Must be strong at establishing and adjusting priorities as needed.Strong time and multi:tasking skills.Strong data entry skills.
• Location: Cincinnati
• Post ID: 49026027 cincinnati