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Posted: Friday, September 29, 2017 2:21 PM

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work. We combine a small company culture where your ideas will be heard with big company expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.Provide operational expertise and facilitate implementation of new applications and technologies from development teams.Provide operational expertise associated with various 3rd party applications. (Tibco, Elequence, Onbase, LifePro)Adheres to standards and guidelines utilizing ITIL and generally accepted technology principles by working with functional teams.Work with Development, Security, and other technical teams to evaluate upcoming technical needs and projects. Identifies potential issues roadblocks and impacts to operational support and implementation. Apply scripting/programming skills to automate system related functions, manual support tasks, and create solutions for improved operations support. (Octopus Deploy)Utilize strong analytical, problem solving, and general leadership skills to facilitate and/or drive resolution of a range of simple to complex high priority incidents, issues, and problems. Serves as an escalation point for System Administrators to help resolve highly complex application issues and requests.Engages in both the CAB process to help to identify conflicts and assess risk associated with planned changes.Advanced and diverse experience with server topologies, engineering, monitoring, development, and security fundamentals is essential to the success of this role.Diagnose operational incidents and react to resolve them and meet availability, reliability, or performance objectives.Possess an engineer level understanding of standard Windows System AdministrationStrong technical and leadership abilities with an ability to work with technical and non:technical resources.Must have strong customer focus, with attention to providing high quality service.Strong technical documentation and diagramming skills.Highly knowledgeable in leading edge products, services, protocols, and standards.Expert in multiple Infrastructure domains with ability to be the go to person for technical issues in Infrastructure.Must be adaptable, and able to work in an agile and fast:paced environment.Possess strong communication, interpersonal and partnering skills. Able to garner support, build trust and influence technical decisions for the success of the organization.Education: BachelorA?s or MasterA?s Degree or equivalent experienceField of Study: Computer Science or a related disciplineExperience: 10 or more years of related experience


• Location: Cincinnati

• Post ID: 50617727 cincinnati is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017