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Posted: Saturday, December 23, 2017 12:02 AM

Job Description:/h3:
country Inn and Suites of Erlanger , KY: Cincinnati airport
The Country Inn and Suites of Erlanger KY is seeking an experienced, customer:focused Sales professional to join their team The Sales Manager fills a vital role in supporting the hotels financial goals with the primary responsibility of achieving sales goals by implementing sales and marketing programs in assigned markets. This position focuses on generating new business for the hotel as well as effectively managing existing client accounts.
ESSENTIAL FUNCTIONS:
:Assists all guests in a professional and courteous manner.
:Performs job duties and responsibilities in a cost effective manner and within budgetary guidelines.
:Prospects, qualifies, saturates, penetrates and manages business opportunities in assigned markets.
:Develops sales goals specific to market segment in conjunction with the Director of Sales and/or General Manager. Analyzes markets to determine opportunities and creates strategies to increase revenue.
:Collaborates with the Director of Sales and/or General Manager on ways to utilize marketing, social media and local networks to build revenue. Creates strategic plans around the marketing tools utilized to maximize growth.
:Supplies necessary reports to the Director of Sales and/or General Manager regarding sales productivity within given deadlines.
:Works with the Director of Sales and/or General Manager to create and utilize an annual Sales and Marketing Plan that supports the overall budget and revenue goals for the hotel.
:Maximizes guest room and/or meeting space revenue through negotiations with clients while staying within the guidelines set by the Director of Sales and/or General Manager.
:Builds relationships through community involvement, working with the Director of Sales and/or General Manager to determine which organizations within the hotels community are appropriate to affiliate with.
:Utilizes the CRM database system to track and manage information for existing and prospective clients.
:Conducts property site tours and outside sales calls as needed to create a trusting relationship with clients.
:Ensures that all documentation is complete and correct for existing and prospective clients.
:Communicates information regarding new bookings, corporate accounts, and other pertinent sales information to appropriate departments in an efficient and effective manner.
:Ensures client satisfaction by following up on booked business in a timely manner to confirm the hotel is meeting the clients needs. Maintains contact with previous clients to determine future business needs.
:Investigates guest comments as necessary and promptly resolves all issues in conjunction with the Director of Sales and/or General Manager.
:Seeks information from clients to build stronger relationships and provide them with customized lodging solutions.
:Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
:Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
:Performs all other duties as assigned.
SKILLS and KNOWLEDGE:
:Must have the ability to provide professional and courteous guest service.
:Must have good time management skills and the ability to work with minimal supervision.
:Must have good organizational skills, the ability to multitask and strong attention to detail.
:Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills.
:Must have the ability to maintain a positive and professional attitude when interacting with clients.
:Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals.
:Must have a working knowledge of computers, math skills and the ability to

Source: https://www.tiptopjob.com/jobs/75785579_job.asp?source=backpage


• Location: Cincinnati, erlanger

• Post ID: 55303467 cincinnati
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